"I started counselling with Hayley in April 2015. I knew I needed counselling, but was nervous to open up to a stranger. We had a few false starts, but Hayley made it clear that she wasn't going anywhere and it was up to me if I wanted to put in the effort.
There came the day when Hayley informed me that her office location would be changing but I decided to stay with Hayley as she had built a trust between us that I felt would be very difficult to find in another counsellor.
It was Hayley's steadfast approach and ability to show me alternate perspectives which really helped me grow as a person. It wasn't easy for me, but Hayley was extremely patient and conscientious ensuring that I never felt overwhelmed. I worked with Hayley for over a year and I can honestly say that I have grown so much as a person in that time. I am barely able recognise the person I was. I am truly thankful to her and wouldn't hesitate to get back in touch should I need to.”
— Gabrielle (name & image changed to protect confidentiality)